Now deployed across 40+ health systems

Deploy the AI care
operations layer
for your health system.

Navodat deploys specialized AI agents that handle scheduling, intake, insurance verification, and patient communication, autonomously, 24/7, at enterprise scale.

Request a demo →See the agents

HIPAA

SOC 2 TYPE II

HITRUST

Active agents

LIVE

Voice

42 calls

Scheduling

138 booked

Insurance

91 verified

Communication

412 sent

Avg. response

0.4s

↓ 94% vs. human queue

Navo AI Agent

On call

Navo · Intake Agent

EN-US · session #4821

LIVE

Incoming · Adaeze Okonkwo

02:14

Live transcript

AGENT

Hi, this is Navo calling on behalf of Lagoon Medical. How can I help?

CALLER

I need to reschedule my follow-up with Dr. Adeyemi.

AGENT

Of course. I see Thursday at 2:00 PM works, shall I book that?

Booked · EMR synced

Dr. Adeyemi · Thursday, 2:00 PM

2m 14s

↑70%

Reduction in manual scheduling load

↓35%

Lower patient no-show rates

24/7

Autonomous coverage, every shift

0.4s

Average voice agent response time

How the agent works

Schedule. Confirm. Remediate.

A single autonomous loop covers every patient appointment, from booking to confirmation to no-show recovery, with zero staff lift.

01
Schedules
Agent matches each patient to the right provider, slot, and location in under half a second.
0.4s · provider match
02
Confirms
Voice and SMS agents reach out, reconfirm, reschedule, and answer prep questions, fully autonomously.
92% · reach rate
03
Remediates no-shows
Risk scores trigger early outreach, waitlist promotion, and slot backfill before the appointment is lost.
35% · fewer no-shows

Trust & Governance

Built for the compliance bar of enterprise health systems.

HIPAASOC 2 · in progressHITRUST · roadmapISO 27001 · roadmap

HIPAA Compliant

BAA-ready. Patient data handled per HIPAA Privacy and Security Rules.

Encrypted Infrastructure

AES-256 at rest, TLS 1.3 in transit, per-tenant key isolation.

Audit Logs

Immutable, queryable trail of every AI action and staff override.

Role-Based Access

Granular RBAC across organizations, locations, and clinical teams.

Enterprise Security

SOC 2-aligned controls, SSO/SAML, IP allowlists, DLP.

AI Governance

Per-agent guardrails, action ceilings, and policy enforcement.

Explainable AI

Every decision shows inputs, reasoning, and confidence.

Human-in-the-Loop

Approval flows for sensitive actions. Staff always in control.

Voice AI

A voice layer that actually closes the loop.

Built on Vapi, Retell, and ElevenLabs. Each call resolves into a real operational outcome - booked, rescheduled, triaged, or escalated - without a human in the loop.

Navodat Voice Agent

live · 00:01:42

recording · encrypted

PatientHi, I need to see someone about a persistent cough.

NavodatI can help with that. May I confirm your date of birth and insurance?

Patient03/14/1988. Blue Cross PPO.

NavodatVerified. Dr. Okafor has an opening tomorrow at 11:20 AM. Should I book it?

PatientYes, please.

NavodatBooked. I've sent confirmation and prep instructions to your phone.

Call summary

Booked · Dr. Okafor · 11:20 AM

IntentNew visit · respiratory
AcuityRoutine
InsuranceBCBS PPO · verified
OutcomeConfirmed + reminders queued
EMRSynced · enc id 8421

Containment

92.4%

of inbound calls resolved without staff handoff this week.

Patient calls

AI answers

Insurance verified

Provider matched

Appointment scheduled

Calendar updated

Reminder sent

EMR synced

Operations Dashboard

The clarity of Linear. The depth of Epic.

live preview · synthetic data

Workspace

Mercy Health · West

Appts today

284

+12%

Utilization

94%

+6pt

AI actions / hr

1,418

live

At-risk visits

−4

Provider utilization · today

9 providers · 4 locations

Agent activity

Scheduling AgentRebalanced 14 slots · saved 38 minnow
Voice AgentResolved inbound call · booked Dr. Okafor 11:2012s
Insurance AgentVerified BCBS PPO · enc 942131s
Waitlist AgentPromoted patient #4821 → 14:00 slot1m
Reminder AgentSent SMS to 142 patients2m

Workflow Automation

Compose operational logic visually.

A node-based builder for triggers, conditions, agent actions, and human approvals. Ship a new scheduling policy in an afternoon, not a quarter.

workflow / new-patient-callpublished

v 1.3 · 218 runs today

Trigger

Inbound call

Verify insurance

Insurance Agent

Route by specialty

Care Routing Agent

Book appointment

Scheduling Agent

Schedule reminder

Reminder Agent

Sync to EMR

Integration